Job Title

Customer Service Representative At Eden Care And Resourcing Limited

Requirements

Eden Care and Resourcing Limited - We allow you focus on your professional goals and aspirations, we specialize in the placement of competent staff for organizations.We do not only hire & place staff, we also engage organizations in capacity building for enhanced corporate effectiveness.

We are recruiting to fill the position below:
Responsibilities

Gather product feedback and communicate to relevant stakeholders.
Check-in on staff members onboarding journey to identify blockages to approve the member.
Approach issues staff members face with a perception of eliminating such issues in the corresponding channel.
Laisse with respective teams and affiliates to ensure all member’ requests and complaints are managed through an effective resolution process.
Ensure staff members are enabled to sign up process.
Attend to all staff members without prejudice or discrimination.
Handle all chats and calls punctually in a courteous and professional manner. 
Make a minimum of 100 calls per day.
Respond to members via channel assigned to you.
Requirements and Skills

Candidates should possess a Bachelor's Degree
Minimum of 2 years work experience in a fast-paced environment in the Sales and business development area (Preferably banking or fintech)
Excellent written and verbal skills.
Fluency in English and other Nigerian languages.
Empathetic and curious attitude.
Willingness to work weekends, occasional holidays and outside of standard 9-5 business hours.
Experience in Customer service, telemarketing and Customer experience.
Ability to utilize personal creativity and personal initiative to solve problem.
Ability to meet deadlines.
Keen attention to detail.
Strict confidentiality.

Method of Application

Interested and qualified candidates should send their Applications and CV to: careers@edencarelimited.com using the Job Title as the subject of the email.

Deadline

4th May, 2022.

Salary

Attractive