Job Title

British Council Recruitment For Customer Service Assistants

Requirements

Slot: 3 
English Language Proficiency Level minimum B2, written and spoken
University Degree or equivalent work experience
At least 2 years dealing with customers and enquiries within a reputable customer service environment with proven positive track record
Proven experience of providing service within quality standards
IT skills and experience working with MS Word & MS Excel
Minimum 2 years call centre experience
Experience working with CRM (Client Relationship Management) & Call management systems
Attention to details
Desirable:
Fluency in one of the 3 major Nigerian languages - Hausa, lgbo or Yoruba
Customer Service qualification
Experience in supervising a group of people to achieve a specific purpose

Method of Application

Interested and Qualified Candidates should click the APPLY button below. NOTE: Candidates must have current legal right to live and work in Nigeria

Deadline

25th April, 2021.

Salary

Attractive

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